Client Review
Larry Beckner — Council Bluffs IA
Certified Transmission is pleased to share the following client review from Larry Beckner of Council Bluffs. Certified Transmission loves getting such feedback as Larry shared as it assists with our goal of being the very best auto repair shop in the Council Bluffs area.
WOW! What an awesome transmission shop! From the moment I walked in and was greeted by shop manager Josh Morimoto, he is very detailed, with attention to detail to how he gets his team rolling to complete the transmission service, test and evaluate the complete truck from the engine to the whole drive train, and the along with the transfer case and the differentials. The complete inspection was very impressive and detailed with a complete report on each item which was printed, as well as a visual view, pointing out what they found and explaining to me. With the way these transmission specialists go out of their way to be so detailed and have attention to detail was very impressive from Josh Morimoto and his techs. They are very quick at completing the job and explaining the process of the service you requested. I will return for additional work and not worry about the quality of service or anything else. So if anyone is in the need of transmission work or drive train inspection or anything else transmission related, don't waste your time by shopping around. It will haunt you in the end. Just call Certified Transmission in Council Bluffs and Josh Morimoto, the store manager, will guide you and advise you with the best information to assist you in making the smartest decision for your repair needs. He will help you feel secure that the work will be completed in a timely manner and will be completed the correct way. Please, rest assured, with all of this I will be back soon for additional work. Thanks again to the transmission specialists in the Council Bluffs Certified Transmission store for awesome work and your expert advise.
Larry, thank you for your detailed feedback. We are pleased to hear that Josh and the team provided excellent service and attention to detail. Your satisfaction means a lot to us.