"I would like to say thank you to Mike and the team for working on my Honda Ridgeline. The service was fair and I am one really satisfied customer!"
"We were very thankful with the transmission problem diagnosis service we got during our recent visit to the Council Bluffs Certified Transmission store. We noticed a transmission problem in our Jeep last November (not shifting into higher gears). As the problem with the transmission seemed to progress, we noticed some hard shifting occurring, when going from park to neutral to drive gears. Believing we would have a major transmission problem that we could not afford, we thought would be looking at a major repair bill. We parked the car in the garage for most of the winter (our 2nd vehicle). Finally, we took it to the Council Bluffs transmission shop, and were offered a free Certi-Care transmission diagnostic inspection. We thought the transmission diagnosis would tell us exactly what we already knew, but we received a very surprising phone call. The only thing wrong with our Jeep was a sensor had disconnected from the transmission. The sensor still worked fine and is used to tell the transmission when to shift after the speedometer reaches a certain speed. To fix the problem, the sensor was reattached. Great news, we felt. How much? No charge! But, we would like to do more by referring future transmission repairs to your stores in the Omaha and Council Bluff area. We believe the manager and staff were extremely honest in telling us what happened and taking care of such a small item. You can be assured that for any future transmission work, we will be back. And, we will also be referring our friends and others."
"Just wanted to say thanks again to Steve and his staff at the Council Bluffs location. My Yukon's transmission was slipping. I called a relative who runs a car dealership, who recommended I take my car to the transmission shop in Council Bluffs. Steve diagnosed it and explained that the problem was some kind of electrical switch that just needed to be reset, and the transmission was fine. There was no charge, and Steve gave me some good advice to keep my transmission running for any more miles. Needless to say, I was very happy and will recommend your transmission shop to anyone."
"I was told by a Certified Transmission competitor that my Allison transmission needed a $5,000 rebuild. I towed the vehicle home and read as much as I could about the Allison transmission. Everything I read indicated it was most likely a failure in the wiring. A good friend of mine told me "Certified does good work". They got me in the day after I called to get an appointment. The service manager was friendly and knowledgeable. They diagnosed the electrical problem and had it fixed the next day. $200 dollars later I am running down the road with the Allison fixed. I am totally impressed with the honesty, service, and timeliness I received at the shop. If you need your transmission fixed and do not want to get ripped off, go to Certified Transmission Council Bluffs, Iowa"
"Outstanding service. After 3 mechanics, I was referred to Certified Transmission for my 2008 Jeep Grand Cherokee and they managed to find the problem after only an hour in the shop. I set up an appointment immediately, and rather than spend thousands fixing a transmission, I paid a fraction of the cost to have the transmission serviced. Whatever they did, it worked! And just like magic, the problem is gone. No more shaking, no more wondering how many miles I have left!"
"Home run. Touch down. SCORE! Thank you Pete for having a great crew in Council Bluffs! Mike Letz the mgr. and John the tech had my 2004 Honda CR-V back on the road in no time! John found a broken tranny mount was the culprit. Mike found the only one in town and asked John to also to clean the filter and add the proper amount of fluid. While I was there Mike asked me if I would like to have some lunch brought in. Now that's a nice GUY! John installed the new tranny mount asked me to drive the Honda and it was fixed. Pete it is great know there are still honest people doing honest work! Thanks again to Mike and John at the Council Bluffs Store."
"Pete, the Council Bluffs store scores AGAIN! When I was in with my 2004 Honda CR-V for a front transmission mount repair. (Great job Mike and John). It was found to have a bad right front axle seal by Troy. Because I work days like so many people do, Josh set up a time during late afternoon on Friday to get the it done. Troy did a great job! He also said the Honda checked out A'OK! Once Again Pete, I can not thank you enough for having a super crew at the Council Bluffs store! John Davis Council Bluffs."
"This Certified Transmission shop helped us out so much and went far beyond what any other repair shop has done in the past. I would definitely recommend this shop to friends and family. Josh and Joel were so friendly and committed to making our problem car's problems as easy to resolve as possible."
"WOW! What an awesome facility,from the moment I walked in and was greeted by shop manager Josh Morimoto he is a very detailed a attention to detail how he starts his team rolling to complete the service and test and evaluate the complete truck from the engine to the hole drive train and the complete drive train along with the transfer case and the differentials. The complete inspection was very impressive and detailed with a complete report on each item witch was printed as well as a visual view pointing out what they found and explained to me.With the way they go out of the way to be so detailed and attention to detail was very impressive from Josh Morimoto and his techs they are very quick at completing the the job and explaining the process of the service you requested. I will return for additional work and not worry about the quality of service or any thing else. So if any one is in the need for transmission work or drive train inspection or anything else don't waste your time by shopping around it will haunt you in the end.Just call certified Transmission in council bluffs and Josh Morimoto store manager and he will guide you and advise you with the best information to assist you and help you in making the smartest decision to repair your needs and feeling secure that the work will be completed in a timely manor and will be completed the correct way please rest assured.with all of this I will be back soon for additional work. Thanks again guys in the Council Bluffs store for awesome work and your expert advise."
"I pay very close attention to customer service and Michelle at Certified Transmission was very good. She gave me a variety of options and I appreciated that very much. In my business, good customer service is what sets you apart from your competition and it will serve Certified very well having people like Michelle managing their locations."